{"id":4898,"date":"2024-08-30T10:49:13","date_gmt":"2024-08-30T03:49:13","guid":{"rendered":"https:\/\/productionq.vn\/shop\/?page_id=4898"},"modified":"2024-09-04T14:08:21","modified_gmt":"2024-09-04T07:08:21","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/productionq.vn\/shop\/en\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<h3>TERMS OF SALE<\/h3>\n<p>By accessing the website <a href=\"https:\/\/productionq.vn\/\" target=\"_new\" rel=\"noopener\">https:\/\/productionq.vn\/<\/a>, you agree to these terms and conditions. The website reserves the right to modify, amend, add, or remove any part of these Terms of Sale at any time. Changes will be effective immediately upon posting on the website without prior notice. Continued use of the website signifies acceptance of these changes.<\/p>\n<p>Please check frequently to stay updated with any changes.<\/p>\n<h4>1. WEBSITE USAGE GUIDELINES<\/h4>\n<p>Users must be at least 18 years old or access the site under the supervision of a parent or legal guardian.<\/p>\n<p>We grant you a license to use the site for shopping purposes only in accordance with the Terms and Conditions provided.<\/p>\n<p>Any commercial use of any part of this website or acting on behalf of a third party without our written permission is prohibited. Violations may result in the termination of your license without notice.<\/p>\n<p>You must register an account with accurate information and update it if any changes occur. Each visitor is responsible for their password, account, and activities on the website. Additionally, you must inform us of any unauthorized access to your account. We are not liable for any direct or indirect damages resulting from non-compliance with these terms.<\/p>\n<p>During the registration process, you agree to receive promotional emails from the website. You can opt out of these emails by clicking the unsubscribe link provided in any promotional email.<\/p>\n<h4>2. CUSTOMER FEEDBACK<\/h4>\n<p>All content and reviews on the website are our property. If we find any fraudulent information, we will immediately suspend your account or take other actions as per Vietnamese law.<\/p>\n<h4>3. ORDER ACCEPTANCE AND PRICING<\/h4>\n<p>We reserve the right to refuse or cancel any order at any time for any reason. We may request additional phone numbers and addresses before accepting an order.<\/p>\n<p>We are committed to providing accurate pricing information to consumers. However, errors may occur, such as incorrect pricing on the website. In such cases, we will contact you with guidance or cancel the order. We also reserve the right to refuse or cancel any order whether it has been confirmed or paid for.<\/p>\n<h4>4. TRADEMARKS AND COPYRIGHT<\/h4>\n<p>All intellectual property rights (registered or unregistered), information content, and all designs, texts, graphics, software, images, videos, music, sound, software translations, source code, and underlying software are our property. All content on the website is protected by Vietnamese copyright law and international conventions. Copyright is reserved.<\/p>\n<h4>5. LEGAL JURISDICTION<\/h4>\n<p>These Terms and Conditions are governed by Vietnamese law, and any disputes arising from the unauthorized use of this website will be resolved by the competent courts in Vietnam.<\/p>\n<h4>6. PRIVACY POLICY<\/h4>\n<p>Our website values your privacy and uses the best measures to protect your information and transactions. Your payment information will be encrypted for security. After completing your order, you will exit the secure mode.<\/p>\n<p>You are prohibited from using any programs, tools, or methods to interfere with the system or alter data structure. The website also prohibits spreading, promoting, or encouraging any activities that interfere with, damage, or access system data. Individuals or organizations that violate this will lose all privileges and may face legal prosecution if necessary.<\/p>\n<p>All transaction information will be kept confidential, but we may be required to disclose it to legal authorities if requested.<\/p>\n<h4>7. SAFE AND CONVENIENT PAYMENT AT <a href=\"https:\/\/productionq.vn\/\" target=\"_new\" rel=\"noopener\">https:\/\/productionq.vn\/<\/a><\/h4>\n<p>Customers making transactions on <a href=\"https:\/\/productionq.vn\/\" target=\"_new\" rel=\"noopener\">https:\/\/productionq.vn\/<\/a> using international credit cards will have their information protected by encryption (see \u201cPrivacy Policy\u201d above). When making online payments, please be aware of the following:<\/p>\n<ul>\n<li>Use only websites with secure payment certificates.<\/li>\n<li>Never lend your credit card or account to others for transactions. If an unexpected transaction occurs, please notify <a href=\"https:\/\/productionq.vn\/\" target=\"_new\" rel=\"noopener\">https:\/\/productionq.vn\/<\/a> for timely assistance.<\/li>\n<li>Regularly check your bank account to ensure all transactions are within your control.<\/li>\n<li>In cases of unusual transactions or high-value orders, <a href=\"https:\/\/productionq.vn\/\" target=\"_new\" rel=\"noopener\">https:\/\/productionq.vn\/<\/a> may request a photo\/scan of your credit card and ID for verification. When asked, cover the CVV code on the back of your card to protect your information.<\/li>\n<\/ul>\n<h4>8. TRANSACTION PROCESS AT Productionq.vn<\/h4>\n<p>When shopping at Productionq.vn, customers must follow these steps:<\/p>\n<ol>\n<li>Place an order, providing complete and accurate information.<\/li>\n<li>Pay in cash or via bank transfer upon receipt and inspection of the goods.<\/li>\n<li>Productionq.vn will review, confirm the order, and dispatch the goods.<\/li>\n<li>Inspect and receive the goods.<\/li>\n<\/ol>\n<p>Customers can check transaction information via email sent to the email address registered with Productionq.vn. Additionally, transaction history can be accessed by logging into your account on the Productionq.vn website.<\/p>\n<h4>9. CHANGES OR CANCELLATIONS AT Productionq.vn<\/h4>\n<p>Once goods are dispatched, they cannot be canceled, and products must be returned to the company following instructions from our customer service department.<\/p>\n<h4>10. ERRORS IN COMMERCIAL INFORMATION AT Productionq.vn<\/h4>\n<p>Customers are responsible for providing complete and accurate information when transacting at Productionq.vn. If incorrect information is entered, Productionq.vn reserves the right to refuse the transaction.<\/p>\n<p>If incorrect information is due to an error on Productionq.vn\u2019s part, or from a third party, Productionq.vn will compensate customers with a discount code for future purchases based on specific cases and reserves the right not to process the erroneous transaction.<\/p>\n<h4>11. DISPUTE RESOLUTION<\/h4>\n<p>Any disputes, complaints, or conflicts arising from or related to transactions at Productionq.vn or these Terms and Conditions will be resolved through negotiation, mediation, arbitration, and\/or courts according to the Consumer Protection Law Chapter 4 on Dispute Resolution between consumers and businesses.<\/p>\n<h4>12. TERMINATION OF AGREEMENT<\/h4>\n<p>In case of any damage caused by violations of these Terms of Use, we have the right to suspend or permanently block your account. If you are dissatisfied with the website or any terms, conditions, rules, policies, guidelines, or operational methods of Productionq.vn, your sole remedy is to cease using our services.<\/p>\n<h4>13. FORCE MAJEURE<\/h4>\n<p>We are not responsible for any breach, obstruction, or delay in fulfilling an order due to causes beyond our control, including but not limited to natural disasters, unavoidable accidents, actions by third parties (including but not limited to hackers, suppliers, governments, multilateral agencies, or local authorities), insurrection, riots, government violence, war, hostilities, acts of aggression, national emergencies, terrorism, smuggling, detention or imprisonment by authorities, strikes, epidemics, fire, explosion, storms, floods, drought, weather conditions, earthquakes, natural disasters, accidents, machinery failures, third-party software, utility interruptions (including electricity, telecommunications, or Internet), shortages or unavailability of products, materials, equipment, or transport (\u201cForce Majeure\u201d), even if such circumstances are foreseeable.<\/p>\n<p>If we receive orders requiring delivery of identical or similar products to multiple customers and we cannot fulfill the obligation due to Force Majeure, we have the sole discretion to decide which orders to fulfill and to what extent.<\/p>\n<h4>14. NOTIFICATIONS<\/h4>\n<p>Any notifications related to orders will be in written form and may be delivered personally, by prepaid mail, or by email to the postal or email addresses of the parties involved.<\/p>\n<p>Notifications sent by mail will be deemed delivered two business days after the same has been sent if the recipient&#8217;s address is in the UK. Notifications sent by email will be deemed delivered when receipt is confirmed by the recipient&#8217;s server. To prove service completion, adequate evidence must be provided that the letter or email was sent to the correct address, and if possible, sent via prepaid or registered mail or notification of mail delivery.<\/p>\n<h4>15. WEBSITE ADVERTISING<\/h4>\n<p>We will strive to comply with legal regulations related to advertising on the website.<\/p>\n<h4>16. GENERAL MATTERS<\/h4>\n<p>We will retain your order once accepted. However, for future reference, we advise you to print a copy of these Terms and Conditions, the Invoice, and the Order Confirmation.<\/p>\n<p>You may not assign, transfer, modify, charge, create subcontracts, trust, or engage in any actions related to these Terms and Conditions.<\/p>\n<p>Nothing in these Terms and Conditions creates a partnership, agency, or employer-employee relationship between you and us.<\/p>\n<h4>17. LAW AND JURISDICTION IN VIETNAM<\/h4>\n<p>All Terms and Conditions will be governed and construed in accordance with Vietnamese law. Any disputes arising from these Terms of Use should be submitted to Vietnamese courts for resolution.<\/p>\n<p>Productionq.vn is committed to adhering to the \u201cTerms of Sale\u201d outlined above. For any questions or feedback regarding the \u201cTerms of Sale,\u201d please contact us at <a rel=\"noopener\">info@productionq.vn<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS OF SALE By accessing the website https:\/\/productionq.vn\/, you agree to these terms and conditions. The website reserves the right to modify, amend, add, or remove any part of these Terms of Sale at any time. Changes will be effective immediately upon posting on the website without prior notice. Continued use of the website signifies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4898","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/pages\/4898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/comments?post=4898"}],"version-history":[{"count":2,"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/pages\/4898\/revisions"}],"predecessor-version":[{"id":5055,"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/pages\/4898\/revisions\/5055"}],"wp:attachment":[{"href":"https:\/\/productionq.vn\/shop\/wp-json\/wp\/v2\/media?parent=4898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}